At ABAJA EXCLUSIVE RESORT, we strive to ensure a pleasant and comfortable experience for all our guests. To maintain the highest standards of service and hospitality, we have established the following hotel policies:
1. Check-In and Check-Out:
– Check-in time: 3:00 PM
– Check-out time: 11:00 AM
– Early check-in and late check-out are subject to availability and may incur additional charges.
2. Reservation Policy:
– All reservations must be guaranteed with a valid credit card at the time of booking.
– Payment for the entire stay, including any applicable taxes and fees, will be charged upon check-in.
– Changes to reservations are subject to availability and may be subject to change fees.
3. Cancellation Policy:
– Cancellations must be made at least 48 hours prior to the scheduled arrival date to avoid cancellation fees.
– Late cancellations or no-shows will be charged the full amount of the reservation.
4. Smoking Policy:
– ABAJA EXCLUSIVE RESORT is a smoke-free property. Smoking is strictly prohibited in all indoor areas, including guest rooms and common areas.
– Designated smoking areas are available outdoors for the convenience of our smoking guests.
5. Pet Policy:
– Pets are not permitted on the premises, with the exception of certified service animals.
6. Noise Policy:
– Guests are requested to respect the peace and privacy of fellow guests by keeping noise levels to a minimum, especially during nighttime hours.
7. Damages and Losses:
– Guests will be held responsible for any damages or losses incurred to hotel property during their stay.
8. Visitors Policy:
– Visitors are welcome to the resort but must register at the front desk and may be subject to additional charges.
9. Privacy Policy:
– ABAJA EXCLUSIVE RESORT respects the privacy of all guests and complies with all relevant data protection laws. Personal information provided during the reservation process will be securely stored and used only for the purpose of fulfilling the reservation.
10. Other Policies:
– Additional policies may apply for specific amenities, services, or events. Guests are encouraged to inquire with the front desk for more information.
By making a reservation or staying at ABAJA EXCLUSIVE RESORT, guests acknowledge and agree to abide by the above policies and regulations. We appreciate your cooperation in ensuring a pleasant experience for all our guests.
